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Delivery Information

Below are the most common questions I get regarding delivery. If you have a question that is not answered below, please feel free to reach out to me.

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Dispatch & Processing

This is the time I require to make and process your order. All my items will vary in processing times. If an order is going to take longer I will let you know. During busy periods like Christmas please allow for extra processing days. Please note that orders will not be dispatched on weekends or bank holidays. 

 

  • Greeting Cards: 1-3 working days

  • Cushions: 5-7 working days 

  • Purses: 3-5 working days

  • Keyrings: 1-3 working days

Shipping Details

I ship my full cushions in cardboard boxes. These are the exact size of a small UK parcel. If you just order the cushion cover these are shipped in mailing bags. Small items are wrapped in tissue paper and sent in small postal boxes. My greeting cards as shipped in do not bend envelopes to ensure the card is not damaged in transit. I do try and recycle cardboard packaging where possible, If this is a problem and you would like new packaging please let me know.

Items Damaged in Shipping

We cannot  be held responsible for items damaged during shipping. In this case you must file a complaint with the carrier used for your order.

Do I Ship to your Country?

Estimated Delivery 

As standard I send all of my items with Royal Mail. UK delivery typically takes 2-5 days but can take up to 14 days for second class mail. International delivery can take up to 21 working days. Cushions are sent by second class signed for mail and all my other items are sent standard 2nd class. International mail is sent Royal Mail International Tracked and Signed. For any mail upgrades please contact me prior to placing your order.

Delivery Charges (subject to change)

Greeting cards, Purses & Keyrings ​

  • UK Delivery: 2nd class Royal Mail - £1.75

  • Europe Delivery Tracked and Signed - £10.50

  • International Delivery tracked and signed - £12.50

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Cushions

  • UK Delivery: 2nd class signed for Royal Mail - £5.50

  • Europe Delivery Tracked and Signed: £16.00

  • International Delivery: Worldwide tracked and signed: £27.00 

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Custom & Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I can not be held responsible for any delays due to customs.

Shipping is available to most countries. If you have any questions about the country you want your items shipped to, please contact me through any of the options below.

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